Privacy Policy

Privacy Policy

Laallibas places the highest importance on protecting your privacy when you interact with us. To maintain your trust, we follow a policy that values the importance of safeguarding your personal data; explaining what personal information is, how we use it, who can access it, and what your rights are regarding that information. By accessing and using laallibas.pk, you agree to our Privacy Policy and Terms of Use.

USE OF INFORMATION

Laallibas collects personal data in several ways when you place an order or create an account on our website. By registering, you give consent for your information to be collected. When you place an order, we need details like your name, email, phone number, home address, billing and shipping addresses in order to process your order. Your saved information will never be shared with third parties and is only used for order processing. Sometimes, for verification purposes, we may also require additional info such as your phone number, which may be shared with our courier for delivery. Your personal data is protected with an extra layer of security through SSL encryption to ensure safe data transmission. We also use non-personal data like cookies to improve your experience. These cookies are both temporary (session-based) and permanent, with the latter stored on your device for no more than 24 months. You can easily delete them through your browser.

INFORMATION COLLECTION

Laallibas may use your personal information for the following purposes:

• To create your personal account on laallibas.pk (e.g., name and email)

• To process your orders (e.g., name, address, email)

• To send delivery status updates via text message (e.g., mobile number)

• To send you marketing offers such as newsletters and catalogs (e.g., email, wishlist, postal address)

• To contact you in case of delivery issues (e.g., phone, address)

• To respond to your queries and notify you of new or updated services (e.g., email)

• To disclose data to fraud prevention agencies

• To analyze your data for personalized marketing and offers (e.g., name, buying habits)

We only retain your data for as long as necessary to provide our services or as long as legally required. Once no longer needed, the data will be deleted. If there is a legal obligation to keep it (e.g., accounting laws or ongoing contracts), we cannot remove it. Rest assured, we do not sell your data to any third-party marketing agencies.

MARKETING UPDATES

Laallibas regularly emails users who subscribe to our services. For example, we may use your email to confirm requests, send payment confirmations, provide updates about our products/services, or share legally required notices. These emails are mostly informational and cannot be opted out of. However, you can opt out of promotional emails or marketing updates — either through checkboxes on forms or by contacting us at laallibas.com@gmail.com or 0304-5103678. We process opt-out requests as quickly as possible, but you may still receive a few emails during the transition. You can also unsubscribe by clicking the ‘unsubscribe’ link in the email. By using our website and providing your phone number, you consent to receive SMS messages from or on behalf of us. You understand that this is not a purchase requirement and that standard message/data rates may apply. To stop these messages, simply reach out to us directly.

YOUR RIGHTS

You have the right to request information regarding the personal data we store about you. If the data is incorrect, incomplete, or irrelevant, you can ask for it to be corrected or deleted. For further details, you can contact us at laallibas.com@gmail.com or call us at 0304-5103678.